Refund Policy

GuidesTips – Guides & Tips to Make Life Easier

Thank you for purchasing digital products from GuidesTips! We strive to provide high-quality guides, checklists, and resources to make your life easier. Please read our Refund Policy carefully before making a purchase.

1. Digital Products

All products sold on GuidesTips are digital and delivered electronically. Due to the nature of digital goods, we have a strict no-refund policy.

  • Once a product is purchased and downloaded, it cannot be returned or refunded.
  • We do not provide refunds for accidental purchases, change of mind, or if you do not use the product.

2. Exceptions

Refunds may be considered in the following cases:

  • Technical Issues: If you are unable to download or access the product due to a technical error on our side, we will either resolve the issue or provide a refund.
  • Duplicate Purchase: If you accidentally purchase the same product twice, contact us immediately for a refund of the duplicate transaction.
  • Incorrect Product: If you receive a product that is significantly different from its description, we will review your case and may issue a refund.

To request a refund under these exceptions, please contact us at support@guidestips.com within 7 days of purchase. Provide your order details and a clear explanation of the issue.

3. How to Request a Refund

If you believe you qualify for a refund under the exceptions listed above, follow these steps:

  1. Contact Us: Email us at support@guidestips.com with your order number and a detailed explanation of the issue.
  2. Provide Evidence: Include screenshots or other evidence to support your claim (e.g., proof of technical issues).
  3. Wait for Review: We will review your request and respond within 5–7 business days.
  4. Resolution: If your request is approved, we will process the refund to your original payment method within 10 business days.

4. Non-Refundable Items

The following items are not eligible for refunds under any circumstances:

  • Products that have been downloaded or accessed.
  • Products purchased during a sale or promotional period.
  • Products that have been used or modified after purchase.

5. Contact Us

If you have any questions about our Refund Policy, please contact us:

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